Course Curriculum
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1
Welcome to Organic Social Media Marketing!
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Diploma Overview
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Welcome to NAT10904002 Plan, Conduct and Optimise Organic Social Media Marketing!
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Unit Structure
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Your Learning Experience
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Your Workbook
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Connect With Us
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Let's do It! Choose Your Organisation
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Let's Talk! Introducing you
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Let’s do it! Join the SMC Social Media Learning Platform
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2
Module #1 Organic Social Media Strategy
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Module #1 Organic Social Media Marketing Strategy
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1.1 What is Organic Social Media Marketing?
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1.2 The Organic Social Media Marketing Opportunity
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1.3 Social Media Algorithms and The Importance of Content
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1.4 Similarities Between The Algorithms:
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1.5 Advantages and Disadvantages of Organic Social Media Marketing
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1.6 Identify your audience
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1.7 Content Topics
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1.8 Pillar Content Topics
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1.9 Content Formats
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1.10 Audience/Buyer Stages
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1.11 Let's talk! Eat or Be Eaten?
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1.12 Content Purpose
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1.13 Content Sources
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1.14 Platform Placements
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1.15 Frequency and Schedule
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1.16 Content Strategy Template and Example
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Let’s Do It! What's your Strategy?
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Let's Review
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Module #1 Quiz
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Module #1 Conclusion
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3
Module #2 Organic Content Creation
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Module #2 Organic Content Creation
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2.1 Introduction
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2.2 Created Content
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2.2.1 Engage Your Target Audience
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2.2.2 Outsource to Specialists
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2.2.3 Use Stock Photo and Video
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2.2.4 Design, Editing and Enhancement Software
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2.2.5 Internal and External Content Sources
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2.2.6 Let’s Do It! Creating Content
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2.3 Curated Content
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2.4 Co-created Content
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2.4.1 Influencer & Content Creator Campaigns
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2.4.2 User-generated Content
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2.5 Let’s Talk! Content Types
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2.6 Feedback and Review
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Let's Review
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Module #2 Quiz
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Module #2 Conclusion
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4
Module #3 Maximising Efficiency and Engagement
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Module #3 Maximising Efficiency and Engagement
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3.1 Introduction
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3.2 Bulk Content Production
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3.3 Project Management Tools
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3.4 Post Scheduling
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3.5 Social Media Management Tools
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3.6 Measurement and Reporting
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3.6.1 Understanding Social Media Metrics
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3.6.2 Developing Social Media Reports
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3.6.3 Measuring Effectiveness
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3.7 Let’s Talk! Your Efficiency Superpower
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3.8 Community Management
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3.8.1 Benefits of Community Management
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3.8.2 Community Management Best Practices
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3.8.3 Let’s Do It! They Said What?
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3.8.4 Social Listening
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3.9 Reciprocal Engagement
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3.10 Outbound Engagement
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3.11 Let’s Talk! How's Your Engagement?
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Let's Review
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Module #3 Quiz
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Module #3 Conclusion
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5
Module #4 Facebook
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Module #4 Facebook
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4.1 Facebook Background
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4.2 Global Facebook Users
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4.3 Facebook Usage
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4.4 Let’s Talk! Favourite Facebook page
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4.5 The Facebook Acquisitions and Rebranding to Meta
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4.6 Facebook Placements
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4.7 Let’s Talk! Work or Play?
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4.8 The Facebook Algorithm
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4.9 Facebook Pages & 4.9.1 Profiles and Pages
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4.9.2 Setting Up Your Facebook Page
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4.9.3 Facebook Page Features
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4.9.4 Page Transparency
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4.9.5 Meta Business Suite
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4.9.6 Maximising Engagement
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4.9.7 Organic Web Traffic Opportunities
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4.9.8 Facebook Automated Responses and Messenger Chatbots
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4.10 Facebook Groups
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4.11 Facebook Events
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4.12 Facebook Resources
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4.13 Native Tools
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4.14 Meta Insights
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Let's Review
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Module #4 Quiz
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Module #4 Conclusion
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6
Module #5 Instagram
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Module #5 Instagram
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5.1.1 Background to Instagram
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5.1.2 Instagram Placements
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5.1.3 Instagram Marketing Benefits
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5.1.4 Instagram Resources
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5.1.5 Let’s Talk! Favourite Instagram Profile
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5.2 Understanding The Instagram Algorithm
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5.2.1 Relationship - 5.2.5 The Explore Page Algorithm
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5.2.6 Let’s Talk! Love it or hate it?
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5.3 Creating Great Instagram Content - 5.3.1 Focus on Engagement
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5.3.2 Maintain a Consistent Theme
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5.3.3 Share Content your Audience Values
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5.3.4 Design your Grids like a Magazine
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5.3.5 Let's Do It! Not Just Good ... Great Grid
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5.3.6 Spark an Emotional Reaction
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5.3.7 Post a High Volume of Content
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5.3.8 Stories Content
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5.3.9 Reels Content
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5.3.10 Instagram Video Content
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5.4 Your Instagram Strategy & 5.4.1 Content Strategy
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5.4.2 Planning Your Grid
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5.4.3 Sharing Reels and Instagram Videos to your Feed
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5.4.4 Curated Content
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5.4.5 Stories Strategy
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5.4.6 Organic Web Traffic Opportunities
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5.5 Setting up Your Instagram Profile - 5.5.1 Introduction to Instagram Profiles
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5.5.2 Business Accounts Introduction
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5.5.3 Native Tools
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5.5.4 Instagram Profile Elements
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5.5.5 Profile Best Practices
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5.6 Maximising Engagement
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5.6.1 Hashtags and Places
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5.6.2 Photo Tags and @mentions
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5.6.3 Post Captions
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5.6.4 Let’s Talk! Caption length
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5.7 Attracting Profile Visitors and Increasing Followers
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5.7.1 Engagement
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5.7.2 Let's Do It! Get Engaged!
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5.7.3 Share For Share
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5.7.4 Encouraging User Generated Content (UGC)
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5.7.5 Competitions and Collaborations
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5.7.6 Promotion Off Instagram
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5.8 Instagram Insights
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5.8.1 Let’s Talk! Metrics and Insights
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Let's Review
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Module #5 Quiz
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Module #5 Conclusion
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7
Module #6 LinkedIn
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Module #6 LinkedIn
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6.1 LinkedIn Audience
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6.2 LinkedIn Engagement
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6.3 Let’s Talk! How do you do LinkedIn?
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6.4 LinkedIn Benefits
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6.4.1 Organic Growth Reach – Nathanial Bibby Strategy
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6.4.2 Thought Leadership
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6.4.3 Why every business needs to be on LinkedIn
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6.4.4 LinkedIn Resources
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6.4.5 Native Tools
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6.5 Let's Do It! Introducing ... You
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6.6 Anatomy of the Platform
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6.6.1 How Content is Selected
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6.6.2 What Does The Algorithm Do?
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6.6.3 Content in your LinkedIn Feed
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6.7 Let's Do it! Using Unfollow to Improve Your Feed
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6.8 Messaging, Groups, Search and Hashtags
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6.9 Let's Do It! #dreamjob
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6.10 Published Content Formats
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6.11 Anatomy of a Personal Profile
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6.11.1 Member Profiles
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6.11.2 Personal Profiles vs Company Pages
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6.11.3 Profile Picture
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6.11.4 Write an Interesting Headline
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6.11.5 Background Image
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6.11.6 Name Pronunciation
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6.11.7 Personal Summary and Profile Cover Story
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6.11.8 Rich Media
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6.11.9 Work experience section guidance
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6.11.10 Ask for Recommendations
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6.12 LinkedIn Premium Plans
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6.13 Grow your Network
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6.14 Maximising Engagement
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6.15 Let's Do It! Your Choice of Engagement
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6.16 Publish Content
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6.16.1 Purchase Funnel Case Study
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6.16.2 Posting Frequency – Nathanial Bibby
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6.16.3 Create Employee Advocacy
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6.17 Organic Web Traffic Opportunities
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6.18 Setting up Company Pages
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6.19 Let's Do It! Rate a Company Page
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6.20 Posting
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6.20.1 Create Employee Advocacy
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6.21 Set Up Groups
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6.22 Let's talk! Are You a Groupie?
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6.23 Analytics in LinkedIn
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6.23.1 Member Profile Analytics
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6.23.2 Company Page Analytics
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6.24 Let's Do It! Analyse Yourself!
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Let's Review
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Module #6 Quiz
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Module #6 Conclusion
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8
Module #7 X
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Module #7 X
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7.1 X Overview
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7.2 Key Considerations
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7.3 X Resources
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7.4 Repost and Quote post
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7.5 Let’s Do It! Quote Post
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7.6 Case Study: Taco Bell
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7.7 Let's Talk! Who's Your Favourite?
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7.8 Content Formats
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7.9 X Uses
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7.10 Let's Do It! Research a Topic
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7.11 Why Individuals and Organisations Use X
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7.12 X profiles
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7.13 Let’s Do It! I Will Follow You ...
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7.14 Marketing Opportunities
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7.15 Core Features
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7.16 X Business Accounts
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7.17 Hashtags
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7.18 Let's Do It! I Will Follow You ... Again
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7.19 X Video
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7.20 X Lists
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7.21 Paid Marketing vs Organic Marketing
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7.22 Let's talk! Paid vs Organic Marketing
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7.23 Organic Marketing Opportunities
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7.24 X Organic Strategy
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7.25 Tactics to Grow Your Audience
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7.26 Maximising engagement
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7.27 Let's Do It! Organic Implementation
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7.28 Native Tools
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Let's Review
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Module #7 Quiz
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Module #7 Conclusion
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9
Module #8 YouTube
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Module #8 YouTube
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8.1 YouTube Introduction
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8.2 YouTube’s History and Purpose
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8.3 YouTube Premium
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8.4 YouTube by the Numbers
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8.5 Advantages for Organisations
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8.6 YouTube Resources
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8.7 Let's talk! Is YouTube your next step?
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8.8 Lights, Camera, Sound
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8.9 Creator Studio and Channel Set Up
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8.10 YouTube Business Account
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8.11 Uploading Video
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8.12 Playlists
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8.13 Native Tools
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8.14 Let's Do It! Post Your First Video
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8.15 Live Video
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8.16 360° Video
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8.17 Shorts
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8.18 ‘Recommended for you’ – The YouTube Algorithm
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8.19 YouTube integration with Google
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8.20 YouTube Core Features
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8.21 Growing your network
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8.22 Post regularly and consistently
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8.23 Let's Do It! Schedule Your Video Creation
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8.24 Maximising engagement
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8.25 YouTube Content Strategy
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8.26 Video Production Stages
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8.27 Storyboard Template
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8.28 Recording With Your Phone
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8.29 Framing Guide
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8.30 Video Editing
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8.31 How to Use Canva Video
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8.32 Let's Do It! Trimming Videos in Canva
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8.33 How to Create Custom YouTube Thumbnails
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8.34 End Screens
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8.35 Encouraging engagement
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8.36 Creating and Uploading Videos on YouTube
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8.37 Creative Brief Template
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8.38 Organic Web Traffic Opportunities
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8.39 Problems with Growing Your Channel
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8.40 The 4 Cs of Channel Growth
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8.41 Insights and Reporting
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8.42 YouTube's Other Key Metrics
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8.43 How to Structure A Report
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8.44 Let's Talk! Setting YouTube Goals
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8.45 YouTube Analytics and Reporting
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Let's Review
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Module #8 Quiz
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Module #8 Conclusion
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10
Module #9 Niche Channels
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Module #9 Niche Platforms
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9.1 TikTok
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9.1.1 Platform Context
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9.1.2 TikTok Audience and Usage
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9.1.3 Platform Purpose
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9.1.4 TikTok Resources
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9.1.5 Creating a Business Account
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9.1.6 Core Features and Formats
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9.6.7 How to Create Great TikToks
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9.1.8 Organic Tactics
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9.1.9 Organic Measurement Options
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9.2 Snapchat Overview and Features
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9.2.1 Platform Context
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9.2.2 The Snapchat Audience and Usage
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9.2.3 Snapchat Purpose
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9.2.4 Creating your Snapchat Account
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9.2.5 Core Features and Formats
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9.2.6 Snapchat Benefits
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9.2.7 Snapchat Resources
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9.2.8 Key Opportunities
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9.2.9 Snapchat Trends
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9.2.10 Let’s Talk! Snapchat Use
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9.2.11 Snapchat Organic Implementation
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9.2.12 Key Considerations
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9.2.13 Organic Tactics
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9.2.14 Maximising engagement
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9.2.15 Common Metrics
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9.3 Pinterest Overview and Features
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9.3.1 Platform Context
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9.3.2 The Pinterest Audience and Usage
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9.3.3 Platform Purpose
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9.3.4 How to Access Pinterest
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9.3.5 Core Features and Formats
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9.3.6 Pinterest Resources
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9.3.7 Let's Do It! Social Media Marketing Pins?
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9.3.8 Pinterest Benefits
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9.3.9 Organic Tatics
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9.3.10 Community Management
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9.3.11 Organic Measurement Options
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9.4 Messenger Overview and Features
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9.4.1 Platform Context
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9.4.2 Messenger Audience and Usage
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9.4.3 Platform Purpose
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9.4.4 How to Access Messenger
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9.4.5 Messenger Core Features and Formats
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9.4.6 Messenger Resources
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9.4.7 Messenger Benefits
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9.4.8 Organic Tactics
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9.4.9 Maximising engagement
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9.4.10 Organic Measurement Options
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9.5 WeChat Overview and Features
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9.5.1 Platform Context
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9.5.2 WeChat Audience and Usage
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9.5.3 Platform Purpose
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9.5.4 How to Access WeChat
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9.5.5 Core Features and Formats
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9.5.6 WeChat Benefits
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9.5.7 WeChat Trends
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9.5.8 WeChat Organic Implementation
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9.5.9 Organic Tactics
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9.5.10 Maximising engagement
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9.5.11 Organic Measurement Options
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9.6 WhatsApp Overview and Features
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9.6.1 Platform Context
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9.6.2 The WhatsApp Audience and Usage
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9.6.3 Personal use
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9.6.4 WhatsApp Resources
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9.6.5 WhatsApp Business Accounts
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9.2.6 Core Features and Formats
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9.6.7 WhatsApp Benefits
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9.6.8 Key Opportunities
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9.6.9 WhatsApp Implementation
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9.6.10 Let’s Talk! Chatting With Businesses
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9.6.11 Organic Tactics
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9.6.12 Organic Measurement Options
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Let's Review
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Module #9 Quiz
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Module #9 Conclusion
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NAT10904002 Plan, conduct and optimise organic social media marketing – Feedback
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11
NAT10904002 Plan, conduct and optimise organic social media marketing – Assessment
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Let's Assess - Assessment Task 1
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NAT10904002 Assessment Task 1 Feedback
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Let's Assess - Assessment Task 2
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NAT10904002 Assessment Task 2 Feedback
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NAT10904002 Plan, conduct and optimise organic social media marketing – Conclusion
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